Privacy Policy
Last updated: 7 October 2026
This policy explains how Tribox FZCO (“Tribox”, “we”, “us”) collects and uses personal information when you visit our website or contact us. We handle personal data in line with the data protection laws that apply to us in the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
1. Who we are
Tribox FZCO is based in Dubai Silicon Oasis, Dubai, UAE. For any privacy question or request, email us at sales@tribox365.com.
2. Information we collect
We only collect information you choose to give us, plus basic technical data needed to run the website:
- Contact form: your name, email address, and — if you provide them — your company name, phone number, the service you are interested in and your message.
- Job applications: your CV and any details you include when you apply by email to hr@tribox365.com.
- Emails and calls: the details you share when you contact us directly.
- Technical data: like any website, our hosting provider automatically records standard server logs (such as IP address, browser type and pages requested) to keep the site secure and working.
3. How we use your information
- To reply to your enquiry and discuss our services with you.
- To prepare proposals and deliver the services you ask for.
- To consider job applications and contact applicants about suitable roles.
- To keep our website secure and prevent spam and abuse.
- To meet our legal and regulatory obligations.
We do not sell your personal information, and we do not use it for automated decision-making.
4. Why we are allowed to use it
We process your information because you asked us to (for example by sending an enquiry), to take steps towards a contract with you, for our legitimate interest in running and protecting our business, or where the law requires it. Where we rely on your consent, you can withdraw it at any time.
5. Who we share it with
We share personal information only with trusted providers who help us run our business, such as:
- the service that delivers contact form submissions to our inbox;
- our website hosting and email providers.
These providers may only use your information to provide their service to us. We may also disclose information if required by law or to protect our rights.
6. International transfers
Some of our providers may store or process data outside the UAE. When this happens, we take steps to make sure your information stays protected, as required by applicable law.
7. How long we keep it
We keep enquiry details for as long as needed to respond and to manage any resulting business relationship, and then only as long as required for legal, accounting or reporting purposes. We keep job applications for as long as needed to consider them for suitable roles; you can ask us to delete yours at any time.
8. Your rights
Subject to applicable law, you can ask us to:
- give you a copy of the personal information we hold about you;
- correct information that is inaccurate or incomplete;
- delete your information, or restrict how we use it;
- stop using your information, or withdraw a consent you gave us.
To make a request, email sales@tribox365.com. We may need to confirm your identity before responding. You may also have the right to complain to the relevant data protection authority in the UAE.
9. Cookies and local storage
Our website does not use cookies, analytics or advertising trackers, and our fonts are served from our own website rather than a third party. We store two settings in your browser, neither of which contains personal information: tribox-intro in session storage, so the opening animation plays only once per visit (deleted when you close your browser), and theme in local storage, to remember whether you chose the light or dark theme.
10. Security
We use appropriate technical and organisational measures to protect personal information, including encrypted (HTTPS) connections. No method of transmission over the internet is completely secure, but we work to protect your information.
11. Links to other websites
Our website links to other sites, such as LinkedIn. Their privacy practices are their own, so please review their policies.
12. Children
Our services are intended for businesses. We do not knowingly collect information from children.
13. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
14. Contact us
Tribox FZCO
Dubai Silicon Oasis, Dubai, UAE
sales@tribox365.com